Brand This Way; Girls That Way

Notice the attention to detail that carries on even in a Disney restroom? On my new site, Performance Journeys, I’ve posted an article about the branding of restrooms, and the impact of caring for them has on the culture. Its titled, Has Your Brand And Culture Gone Down The Toilet? I use examples from Disney, … Read moreBrand This Way; Girls That Way

Closing Procedures at Dervish and Banges

So often you walk into a shop or store, and you see employee policies and/or procedures listed openly for all to see. It’s an example of how the back of the house should be separated from the front of the house. However, at the Wizarding World of Harry Potter, they’ve chosen to make fun of … Read moreClosing Procedures at Dervish and Banges

“This Is Not A Solo Act”

Cirque du Soleil at Downtown Disney, Walt Disney World I have to admit, I wasn’t too much of a fan of Cirque du Soleil until I read The Spark: Igniting the Creative Fire That Lives Within Us All, created by Lyn Heward and written by John U. Bacon. The book, short and readable as is, was … Read more“This Is Not A Solo Act”

Finding Light and Knowledge in Fowler’s Harbor

At Disneyland, head to Fowler’s Harbor in New Orleans Square and you’ll find a sign for a Chandlery. In time a chandlery is became sort of a 7/11 convenience store to ships coming into the harbor. But originally, they were providers to the ships in fuel and lanterns for lighting the ship. There is a … Read moreFinding Light and Knowledge in Fowler’s Harbor

Magic That’s Going to the Dogs

A few years ago when you checked your favorite pet into one of the the Kennel Clubs at Walt Disney World, they would sometimes provide a particular guest with a certificate that read: Walt Disney World Resort Kennel Club Hosted by Friskies It is with the greatest pleasure that we proclaim _____________________ has been an … Read moreMagic That’s Going to the Dogs