Wowing Guests at Disneyland

My apologies for not submitting posts more often. Business is busy, and many things are happening. But I did want to offer a post before the week ended. So today we talk about visiting Disneyland. If you’ve never visited Disneyland before, you are going to be wowed. That’s because Disneyland is a beautiful, mature park … Read moreWowing Guests at Disneyland

Podcast #14: Disney Around the World

Our latest episode chronicles some of the terrific experiences I have had visiting Shanghai Disneyland, Tokyo Disneyland, Disneyland Resort, Disney Cruise Line, and Walt Disney World. David also spoke of visiting Aulani, A Disney Resort & Spa. Let’s visit Disney around the world and see some photos and links we spoke of in our podcast, … Read morePodcast #14: Disney Around the World

Perfecting the Customer Experience

Join us at Disneyland!

We’re announcing the return of a popular program, Perfecting the Customer Experience, to be held October 26 & 27, 2017 at the Disneyland Resort in Anaheim, California. Perfecting the Customer Experience is a unique, two-day benchmarking program that demonstrates a service standard to which every consumer-facing business should aspire. This intense, small-group experience helps you … Read moreJoin us at Disneyland!

Shanghai Disney Resort

Happy Birthday, Shanghai Disneyland Resort

It is the first anniversary of the Shanghai Disney Resort. Congratulations for arriving on your first anniversary! It’s been a big year, which followed an enormous opening. Over 11 million guests have already visited that park. The Chinese are coming to realize that this is a fantastic experience, and worthy of their time and attention. … Read moreHappy Birthday, Shanghai Disneyland Resort

Lessons From Disney

Disney at Work Podcast #7: Part II of Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast Welcome to the second part of our latest Disney at Work Podcast episode, where we had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want to … Read moreDisney at Work Podcast #7: Part II of Lessons From Disney–And Vice Versa!

Celebrating 10 Years of Kober Blogging

Celebrating 10 Years of Kober Blogging

This year I celebrate my tenth anniversary of sharing my ideas, my insights, and a little hope and inspiration with my readers. I want to share not only the highlights of the last 10 years, but give you an idea of how we look forward to celebrating in the months to come! First of all, I want to … Read moreCelebrating 10 Years of Kober Blogging

Disney Behind the Scenes

Disney at Work Podcast #4: Disney Behind the Scenes

Thanks for joining us for the fourth episode of the Disney at Work Podcast where we discuss what’s going on behind the scenes at Disney! We’ll head throughout the Disney parks to talk about places few ever get to see. You can find the link on iTunes, SoundCloud, or TuneIn. Some of the things we chatted about on … Read moreDisney at Work Podcast #4: Disney Behind the Scenes

2017 Epcot Flower & Garden Festival–See It!

Last year I wrote about the “Not So Fresh Epcot Flower & Garden Festival.” I’m pleased to say that this year’s festival is really great. It really seems that they have taken seriously the input that the experience was coasting, and pulled out the stops to make it the best festival possible. There is so much … Read more2017 Epcot Flower & Garden Festival–See It!

Shanghai Disneyland

Guide To Visiting Shanghai Disneyland

My niece Laura is visiting Shanghai Disneyland soon, so she asked me for suggestions. While this site is not so much about vacation planning, the experience is so unique, I thought it might be well to share some thoughts about how to really enjoy the experience. I make the assumption that the reader has not … Read moreGuide To Visiting Shanghai Disneyland

Shanghai Disney Retail Magic: Part II

In our previous post, we had a chance to take a look at the retail magic found in Shanghai Disneyland. We had a chance to move up the right side of Mickey Avenue, head over to Treasure Cove, and then continue counter-clockwise around to Fantasyland. Today we’re going to continue that direction, finishing out Fantasyland, move … Read moreShanghai Disney Retail Magic: Part II