Volcano Bay Opening

Volcano Bay Opens! The Competition Goes On!

Enough superlatives cannot be given to Universal’s Volcano Bay, which opens today. There is much that is well imagined, well crafted, and simply fun! We did three Facebook Live videos from the opening of the park this morning.  This is the fourth part in a series of articles that has chronicled Disney’s effort to reign … Read more

Free! Complete E-Guide to Pandora: The World of Avatar

In time for the opening of Walt Disney World’s newest attraction, we offer a free, complete guide to Pandora: World of Avatar. Subscribe today to not only access what is perhaps the most comprehensive insight into this new land, but to also gain additional exclusive Disney at Work newsletters, guides, and insights that you can’t get … Read more

Lessons From Disney

Disney at Work Podcast #7: Part II of Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast Welcome to the second part of our latest Disney at Work Podcast episode, where we had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want to … Read more

Celebrating 10 Years of Kober Blogging

Celebrating 10 Years of Kober Blogging

This year I celebrate my tenth anniversary of sharing my ideas, my insights, and a little hope and inspiration with my readers. I want to share not only the highlights of the last 10 years, but give you an idea of how we look forward to celebrating in the months to come! First of all, I want to … Read more

Mark Twain at Disneyland

New Facebook Live From Mark Twain at Disneyland

We’ve broadcasted a Facebook Live event from the Mark Twain at Disneyland this week! The Mark Twain is an original attraction from opening day at Disneyland, though it was ridden by guests a few days before when Walt and Lilly celebrated their wedding anniversary with a few close friends. Our story on Facebook Live comes from … Read more

Pirates of the Caribbean

Disney at Work Podcast #5: Celebrating Pirates of the Caribbean Around the World

Pirates of the Caribbean opened this week fifty years ago.  We are celebrating this amazing attraction by visiting its counterparts around the world, and looking at the lessons learned from each. Join us on this podcast as we celebrate Pirates of the Caribbean around the world.  You can find the link on iTunes, SoundCloud, or TuneIn. Disneyland … Read more

Disney at Work Podcast #1: Excellence at Disney

Our first Disney at Work podcast is here! You can connect to it on iTunes. We’re excited to have you take a listen. It re-introduces us and then talks about the Chain Reaction of Excellence, shown below: Let’s review visually the key points we spoke of in the podcast: Growth & Long Term Success Organizations … Read more

Perspectives for 2017 From Walt Disney

Happy 2017! A new year offers an opportunity to reflect about our accomplishments, and to think about the year ahead. One of my Christmas gifts this year is a copy of Jim Korkis’s new book, Walt’s Words: Quotations of Walt Disney with Sources! I’ve had other Disney-produced publications that shared any number of quotations by Walt … Read more

Continuous Improvement

Rose & Crown: Creating Continuous Improvement

Continuous
 
improvement in customer service is
 an important part 
of perfecting an
 organization. This
 was played out
 with employees
 at the Rose &
 Crown. Cast Members were 
introduced to a 
continuous improvement cycle and as a team discussed what implications there were in this type of process. In empowering cast members to identify opportunities to improve … Read more

Bob Iger, Sushi, and Excellence at Disney

Bob Iger: Showman of the Year Congratulations to Bob Iger, who has just been named Variety’s Showman of the Year. Variety did the kind of interview I would want to have with Bob Iger. It covered important issues that needed addressing. I strongly encourage studying all of it. As CEO of The Walt Disney Company, Bob … Read more