Shanghai Disney Resort

Happy Birthday, Shanghai Disneyland Resort

It is the first anniversary of the Shanghai Disney Resort. Congratulations for arriving on your first anniversary! It’s been a big year, which followed an enormous opening. Over 11 million guests have already visited that park. The Chinese are coming to realize that this is a fantastic experience, and worthy of their time and attention. … Read more

Celebrating 10 Years of Kober Blogging

Celebrating 10 Years of Kober Blogging

This year I celebrate my tenth anniversary of sharing my ideas, my insights, and a little hope and inspiration with my readers. I want to share not only the highlights of the last 10 years, but give you an idea of how we look forward to celebrating in the months to come! First of all, I want to … Read more

Avatar’s Avatar at Disney Animal Kingdom

Avatar at Disney Animal Kingdom We have an interesting insight into a major component of Pandora-The World of Avatar, opening soon at Disney’s Animal Kingdom. There are two major attractions in this entirely new land. One of them is the Na’vi River Journey. We learned something very interesting about this ride. But we should offer you first … Read more

Disney Behind the Scenes

Disney at Work Podcast #4: Disney Behind the Scenes

Thanks for joining us for the fourth episode of the Disney at Work Podcast where we discuss what’s going on behind the scenes at Disney! We’ll head throughout the Disney parks to talk about places few ever get to see. You can find the link on iTunes, SoundCloud, or TuneIn. Some of the things we chatted about on … Read more

Disney at Work Podcast #3: New Disney Pricing Structures

Thanks for joining us for the third episode of the Disney at Work Podcast where we discuss new Disney pricing structures being implemented. We’ll compare them to Universal, Sea World and even Royal Caribbean. You can find the link on iTunes, SoundCloud, or TuneIn. Some of the things we chatted about on today’s episode include: Does Disneyland’s … Read more

Disney at Work Podcast #1: Excellence at Disney

Our first Disney at Work podcast is here! You can connect to it on iTunes. We’re excited to have you take a listen. It re-introduces us and then talks about the Chain Reaction of Excellence, shown below: Let’s review visually the key points we spoke of in the podcast: Growth & Long Term Success Organizations … Read more

Flowers Have Understudies

Even Flowers Have Understudies

Disney has its roots in show business. It’s why employees are called Cast Members, rather than simply staff members. It’s also why Cast Members are taught on the first day the difference between being onstage and being offstage. Cast Members are taught that when onstage there are certain behaviors that shouldn’t happen unless you are … Read more

Creating Magic For Your Customers

One of the things that makes Disney special is that they create magic in the form of Magical Moments and Take 5’s for their Guests. Let me share an example of what that looks like. Our son struggles with autism, but that doesn’t stop him from loving Bailey from Finding Dory. When we are over at … Read more

VIP Treatment at Disney

VIP Treatment at Disney

Do you want VIP treatment at Disney? Perhaps you should visit the Fantasyland courtyard at the Magic Kingdom. There sits the Sword in the Stone. From time to time you find The Royal Majesty Makers inviting guests to pull Excalibur from its rock foundation. After older adults find no success, they usually identify a young child who easily pulls … Read more