J. Jeff Kober Introduction

Facebook Live Event #1: J Jeff Kober Introduction

Thanks for joining me for my first Disney at Work Facebook Live Event. Just like Walt Disney would introduce his TV show from his office (albeit it was a re-creation on a soundstage), I wanted to use this first event to introduce or re-introduce myself. And I thought the best place to do it was … Read more

Continuous Improvement

Rose & Crown: Creating Continuous Improvement

Continuous
 
improvement in customer service is
 an important part 
of perfecting an
 organization. This
 was played out
 with employees
 at the Rose &
 Crown. Cast Members were 
introduced to a 
continuous improvement cycle and as a team discussed what implications there were in this type of process. In empowering cast members to identify opportunities to improve … Read more

Walt Disney With Jane Goodall

Well, kind of. I’ll explain in a minute. This weekend, in commemoration of Earth Day, Disney’s Animal Kingdom hosted Dr. Jane Goodall in celebrating the launch of the Disney Conservation Fund’s “Reverse the Decline, Increase the Time” initiative. Disney is working with the Jane Goodall Institute to help protect great apes in the wild and … Read more

Streets of America

This weekend, fencing was put around the Streets of America Backlot at Disney’s Hollywood Studios. It’s the end of an era for this significant piece of the park, that was built for opening day in 1989. Indeed, the backlot tram used to literally go down these streets until it was deemed that more pedestrian area … Read more

New! Lessons From Epcot: In Leadership, Business & Life

I’m very excited about my newest book, Lessons From Epcot: In Leadership, Business & Life. Available as an iBook, Walt Disney’s greatest vision, Epcot, comes alive with powerful best-in-business and best-in-life insights. Originally available as an app, it is dedicated more than ever to being a showcase for new ideas, filled with stories, examples, and … Read more

2012: Disney Parks Biggest Year

Walt said the “Disneyland will never be complete as long as there was imagination left in the world.” Since the mighty Matterhorn addition in 1959, Disney parks have been adding in a major way. Take a look at those biggest additions made over the years. Then take a look at 2012. It may well be … Read more