J. Jeff Kober Introduction

Facebook Live Event #1: J Jeff Kober Introduction

Thanks for joining me for my first Disney at Work Facebook Live Event. Just like Walt Disney would introduce his TV show from his office (albeit it was a re-creation on a soundstage), I wanted to use this first event to introduce or re-introduce myself. And I thought the best place to do it was … Read more

Continuous Improvement

Rose & Crown: Creating Continuous Improvement

Continuous
 
improvement in customer service is
 an important part 
of perfecting an
 organization. This
 was played out
 with employees
 at the Rose &
 Crown. Cast Members were 
introduced to a 
continuous improvement cycle and as a team discussed what implications there were in this type of process. In empowering cast members to identify opportunities to improve … Read more

The library of National Geographics at Walt Disney Productions. Another image would show Imagineer Herb Ryman using National Geographics to create drawings for New Orleans Square.

Walt Disney With Jane Goodall

Well, kind of. I’ll explain in a minute. This weekend, in commemoration of Earth Day, Disney’s Animal Kingdom hosted Dr. Jane Goodall in celebrating the launch of the Disney Conservation Fund’s “Reverse the Decline, Increase the Time” initiative. Disney is working with the Jane Goodall Institute to help protect great apes in the wild and … Read more

The Plaza Hotel on the Streets of America backlot. Photo by J. Jeff Kober

Streets of America

This weekend, fencing was put around the Streets of America Backlot at Disney’s Hollywood Studios. It’s the end of an era for this significant piece of the park, that was built for opening day in 1989. Indeed, the backlot tram used to literally go down these streets until it was deemed that more pedestrian area … Read more

Celebrating 60 Years of Annette Funicello

Celebrating 60 Years of Annette Funicello

Everyone knows within the Disney blogosphere that this year is Disneyland’s Diamond Celebration. Well it’s not the only one. In 1955 the Mickey Mouse Club became an American phenomenon, and at the center of it was Annette Funicello. This year at D23 you have a chance to celebrate the life of this extraordinary person. In celebration … Read more

A visa worker from China greeting Guests--not at China in Epcot--but in front of a restaurant in Frontierland at Walt Disney World. The photo was taken when unemployment was over 9% just outside the gates of Walt Disney World. Photo by J. Jeff Kober.

Visa Abuse at Disney

New York Times is reporting that Disney has cancelled the layoffs of some 35 technology employees at Disney/ABC in the New York and Burbank offices. Earlier, those employees were replaced by offshore workers who had been brought to the U.S. on H-1B working visas.  Now those employees are back at work “until further notice.” All of this … Read more

An artist's depiction of what the home will look like when it is lovingly restored.

Update & An Invitation To Where It All Began: The Walt Disney Birthplace

My apologies for not having written in several weeks. I just returned from a very hectic three country tour in Asia. In addition to doing work in Singapore with clients there (and visiting Universal Studios and Sentosa Island), I had the opportunity to visit for the first time Disneyland Hong Kong and to return again … Read more

Truthfully, because I didn't stand in line for the stage show, this is the closest I got to the front of the castle during my entire stay. Photo by J. Jeff Kober.

Central Plaza at Magic Kingdom: Park or Arena?

It’s been called Central Plaza. It’s the space at the center of Magic Kingdom parks that comes at the end of Main Street, U.S.A. and lies before the castle. It also serves as the stepping off point for all other lands in the park. A plaza traditionally has been a large open space. But Disneyland’s plaza … Read more