The way it looks, It almost feels like Disneyland when you first approach Hong Kong Disneyland--except for the big mountain in the back! Photo by J. Jeff Kober.

Empowering Customers

The other day, we went to Disneyland Paris to look at one of the ways they focus on Customer Service. Let’s head to Disneyland Hong Kong today. One of the best things you can do for customers is to provide them viable options. Empowering customers with informed choices gives them the power to influence their … Read more