Podcast #14: Disney Around the World

Our latest episode chronicles some of the terrific experiences I have had visiting Shanghai Disneyland, Tokyo Disneyland, Disneyland Resort, Disney Cruise Line, and Walt Disney World. David also spoke of visiting Aulani, A Disney Resort & Spa. Let’s visit Disney around the world and see some photos and links we spoke of in our podcast, … Read more

WDW Announcements

Podcast #12: WDW Announcements from the D23 Expo

Thanks for joining us for the twelfth episode of the Disney at Work Podcast! Today, we chat about WDW announcements made at the recent D23 Expo, announcements made prior to D23, and most importantly, announcements that we think may still be yet to come! You can find the link for the episode on iTunes, SoundCloud, or TuneIn. Some highlights of our … Read more

Disney Competition

Blizzard Beach: Cold War Competition

This is Part III of our coverage of the Disney Water Park Wars.  In the last two months, we were on hand with a Facebook Live Event at Miss Adventure Falls. You can see our first post here. We also did a Facebook Live Event at Crush ‘n’ Gusher. You can see a replay of that here. … Read more

Crush ‘n’ Gusher Competition

This is Part II of our coverage of the Disney Water Park Wars.  Last month, we were on hand with a Facebook Live Event at Miss Adventure Falls. You can see our post here. Today we’re doing a Facebook Live Event from next door at Crush ‘n’ Gusher. You can see a replay of the Facebook … Read more

Podcast Episode #2: Organizational Lessons From Disney in 2017

Big things are happening this year–what organizational lessons from Disney will you be able to apply to your company in 2017?  Our second podcast notes five of these milestones, and discuss lessons you can take from them for your own organization. You’ll see that their successes and failures could teach you a lot about how you … Read more

Cleanliness Begets Cleanliness

A recent poll by Shanghai Daily showed that over 1 in 4 readers were concerned about the potential misbehavior of other guests when in the park. Their concern is that it might not end up being the “happiest place on earth” after all. One person noted…”it will be the same old story, Chinese people have no manners … Read more

Attention to Disney Mosaic Tiles

Anyone who has been aboard the Disney Cruise Line knows the attention to a myriad of details is what makes that experience so incredible. The furnishings are exquisite, from lighting to railings to flooring. Our focus today is on just one small part of the total experience–mosaic tiles. Mosaic tiling is an often used in … Read more

How Successful Is Disney?

This past week, Disney released its first quarter results ending on December 28, 2013. This, plus the annual report of 2013, suggests that the results are…well…fantasmic! Every facet of the organization is doing well. Here’s a summary of what’s going well: 1. The box office is hot–in particular due to the success of Frozen, Thor, … Read more

Service Consistency on the Disney Cruise Line

I had the privilege of enjoying a short anniversary trip with my wife aboard Disney Cruise Line last week. The Disney Dream is an amazing ship, and what an incredible time we had. It was in so many ways a complete wow. Probably because almost everything with the Disney Cruise Line exceeded my expectations, it made … Read more