Podcast #14: Disney Around the World

Our latest episode chronicles some of the terrific experiences I have had visiting Shanghai Disneyland, Tokyo Disneyland, Disneyland Resort, Disney Cruise Line, and Walt Disney World. David also spoke of visiting Aulani, A Disney Resort & Spa. Let’s visit Disney around the world and see some photos and links we spoke of in our podcast, … Read more

Wayfinding Through Pumpkins!

With the Halloween season, perhaps it would be appropriate to offer something that ties into the season. Let’s talk about Wayfinding Through Pumpkins! I know it seems like a peculiar topic. But I’m a big fan of creating ways to navigate the customer through spaces through innovative means. Our example today is a great example … Read more

Perfecting the Customer Experience

Join us at Disneyland!

We’re announcing the return of a popular program, Perfecting the Customer Experience, to be held October 26 & 27, 2017 at the Disneyland Resort in Anaheim, California. Perfecting the Customer Experience is a unique, two-day benchmarking program that demonstrates a service standard to which every consumer-facing business should aspire. This intense, small-group experience helps you … Read more

Anticipating Pandora the World of Avatar

Disney at Work Podcast #8: Anticipating Pandora – The World of Avatar

There are a lot of people anticipating Pandora – The World of Avatar, opening this week at Disney’s Animal Kingdom. Disney is king at creating anticipation. And that excitement is very real as this new land gets ready to premiere to the public. Our latest podcast talks about how Disney gets people anticipating Pandora – The … Read more

Disney Dog and Pony Show

What is a Disney dog and pony show? One of the simple joys of Disneyland and Tokyo Disneyland is Gadget’s Go Coaster. It’s a junior roller coaster, but it’s placed in a very creative setting. Gadget refers to the character Gadget Hackwrench from the Disney animated series Chip ‘n Dale: Rescue Rangers. Gadget has a gift … Read more

Lessons From Disney

Disney at Work Podcast #7: Part II of Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast Welcome to the second part of our latest Disney at Work Podcast episode, where we had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want to … Read more

Disney at Work Podcast #6: Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast We have a new episode of the Disney at Work Podcast we think you’ll enjoy! We had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want … Read more

Celebrating 10 Years of Kober Blogging

Celebrating 10 Years of Kober Blogging

This year I celebrate my tenth anniversary of sharing my ideas, my insights, and a little hope and inspiration with my readers. I want to share not only the highlights of the last 10 years, but give you an idea of how we look forward to celebrating in the months to come! First of all, I want to … Read more

Red Rose Tavern at Disneyland–Facebook Live

With the new Beauty and the Beast film currently in theaters, the folks at Disney came up with a creative (and revenue generating) approach to celebrating the film via the Red Rose Tavern at Disneyland. Our most recent Facebook Live event takes us to the former Pinocchio’s Village Haus, which has been temporarily transported into a new … Read more

Mark Twain at Disneyland

New Facebook Live From Mark Twain at Disneyland

We’ve broadcasted a Facebook Live event from the Mark Twain at Disneyland this week! The Mark Twain is an original attraction from opening day at Disneyland, though it was ridden by guests a few days before when Walt and Lilly celebrated their wedding anniversary with a few close friends. Our story on Facebook Live comes from … Read more