Last week I wrote about Disney’s NextGen Next Step: Story Maker Installation. I also showed the first prop that I know of to be installed, one at Muppet Vision 3-D. I then went on to talk about Disney’s use of data in the context of Congressman Markey’s letter to Bob Iger about child privacy issues. … Read more
A great source for insights in the theme park world comes from The Season Pass podcast. One example of that is the recent episode 219- Creating Men in Black: Alien Attack Part 2. Men in Black is one of Universal Florida’s signature attractions. The interview involves attraction creators Craig Hanna, Dave Cobb, and Andy Garfield. … Read more
Earlier this week, Kevin Yee wrote an extensive piece about the challenges facing Walt Disney World. Most responses agree with what Kevin has written. I think Kevin is articulate and a better writer than I will ever be. I also wish I could come up with some of the clever statements he does, like the … Read more
Walt said that “Disneyland will never be complete as long as there is imagination left in the world.” Since the mighty Matterhorn addition in 1959, Disney parks have been adding in a major way. Take a look at those biggest additions made over the years. Then take a look at 2012. It may well be the … Read more
On the Disney’s Hollywood Studios Backstage Tour, you pass through the Creative Costuming Workroom. Most are fascinated by the costumes themselves, so they rarely listen to the details of what makes that happen. Here are just some of them: There are over 2,500 costume designs that make up the near 2 million piece wardrobe. At any … Read more
For many years, Disney’s Hollywood Studios was titled Disney-MGM Studios. In the late 80s, Michael Eisner thought that the Disney name would not be enough to carry the interest of tourists who would visit a real, working studio. He wanted to link it up with a bigger name. In the 1930s and 1940s, the time … Read more
Where else would you expect a true Hollywood-Style flash mob but on Hollywood Boulevard? That’s what these guests were a part of prior to today’s Pixar Countdown to Fun Parade. Here’s what it looks like: Flash Mob at Disney’s Hollywood Studios Missed the fun today? No problem, because it will happen tomorrow and the next … Read more
More confirmations are coming around Harry Potter bringing a presence in the Universal Studios park at Universal Florida. Speaking to an employee within the organization, this is what I’ve learned over the weekend: Railroad engineers have been on property extensively designing a train track that would run backstage. You would be looking out of the … Read more
Do you love the muppets? Have you been to Studio 1 at Disney’s Hollywood Studios? It’s themed as a run-down hotel, and it reminds me of a previous hotel stay on one of my business trips. Read more here.
Take this nostalgic walk through Disney’s own service stations to see key lessons in providing exemplary customer service. You can find the article here.