The Worst Day Ever at Epcot

Those who love Disney know that Epcot Center opened October 1, 1982. This was one of the most ambitious construction projects ever carried out anywhere, and the deadlines for making it all work were very difficult. Yes, the park opened on time on October 1st. But that doesn’t mean it was smooth sailing afterwards. Days … Read moreThe Worst Day Ever at Epcot

Be Prepared For Angry Guests

By your host, J. Jeff Kober In a┬árecent post, we spoke about how Disney listens to its guests. We have an example of the work that goes on at Guest Relations in the Disney parks, such as City Hall at Disneyland Paris. Throughout the day, Guest Relations receives hundreds of guests. Many just have questions … Read moreBe Prepared For Angry Guests