This concept of providing customer options with merchandise pickup and delivery is even available here at this Fantasyland shop in Tokyo Disneyland. Photo by J. Jeff Kober.

Provide Customer Options

Imagine you’re shopping at Bonjour Village Gifts at the Magic Kingdom in Walt Disney World. Your eyes set upon some very expensive, but very delicate merchandise. You want to make the purchase. But is it worth hauling around? What if you end up breaking it while you’re carrying it from attraction to attraction? You could … Read more