Podcast #14: Disney Around the World

Our latest episode chronicles some of the terrific experiences I have had visiting Shanghai Disneyland, Tokyo Disneyland, Disneyland Resort, Disney Cruise Line, and Walt Disney World. David also spoke of visiting Aulani, A Disney Resort & Spa. Let’s visit Disney around the world and see some photos and links we spoke of in our podcast, … Read morePodcast #14: Disney Around the World

Disney Dog and Pony Show

What is a Disney dog and pony show? One of the simple joys of Disneyland and Tokyo Disneyland is Gadget’s Go Coaster. It’s a junior roller coaster, but it’s placed in a very creative setting. Gadget refers to the character Gadget Hackwrench from the Disney animated series Chip ‘n Dale: Rescue Rangers. Gadget has a gift … Read moreDisney Dog and Pony Show

Mark Twain at Disneyland

New Facebook Live From Mark Twain at Disneyland

We’ve broadcasted a Facebook Live event from the Mark Twain at Disneyland this week! The Mark Twain is an original attraction from opening day at Disneyland, though it was ridden by guests a few days before when Walt and Lilly celebrated their wedding anniversary with a few close friends. Our story on Facebook Live comes from … Read moreNew Facebook Live From Mark Twain at Disneyland

Pirates of the Caribbean

Disney at Work Podcast #5: Celebrating Pirates of the Caribbean Around the World

Pirates of the Caribbean opened this week fifty years ago.  We are celebrating this amazing attraction by visiting its counterparts around the world, and looking at the lessons learned from each. Join us on this podcast as we celebrate Pirates of the Caribbean around the world.  You can find the link on iTunes, SoundCloud, or TuneIn. Disneyland … Read moreDisney at Work Podcast #5: Celebrating Pirates of the Caribbean Around the World

Disney at Work Podcast #1: Excellence at Disney

Our first Disney at Work podcast is here! You can connect to it on iTunes. We’re excited to have you take a listen. It re-introduces us and then talks about the Chain Reaction of Excellence, shown below: Let’s review visually the key points we spoke of in the podcast: Growth & Long Term Success Organizations … Read moreDisney at Work Podcast #1: Excellence at Disney

“Eggxactly” What Epcot Needs

In a previous post, I wrote a fairly blunt article about the fact that the Epcot Flower and Garden Festival was anything but “#Epcot Fresh” as the Twitter feed would like you to believe. I didn’t do that to be mean-spirited, but to simply say, that there really is a need to take this annual … Read more“Eggxactly” What Epcot Needs

Service With a Flair

We shared earlier an experience where Walt Disney himself demonstrated to Dick Nunis what a great trip on the Jungle Cruise was supposed to look like. That trip required slowing down in places where there was something to see, and speeding up in places where there was little to look at. One of those places involves … Read moreService With a Flair

Queen or Snow White? Pitching In To Help

Some of my favorite attractions at Disney parks are the dark rides. And perhaps one of the most memorable has been Snow White’s Scary Adventures. I remember riding this attraction at Disneyland as a child, and being very intimidated by the experience aboard the mine car. I was disappointed that the attraction was removed at Magic … Read moreQueen or Snow White? Pitching In To Help

Provide Customer Options

Imagine you’re shopping at Bonjour Village Gifts at the Magic Kingdom in Walt Disney World. Your eyes set upon some very expensive, but very delicate merchandise. You want to make the purchase. But is it worth hauling around? What if you end up breaking it while you’re carrying it from attraction to attraction? You could … Read moreProvide Customer Options

Make It a Small World

By your host, J. Jeff Kober Let’s look at how Disney works to make it a small world by providing assistance to those guests who speak other languages. This is about how to make it a small world. But it’s not about “it’s a small world”. When I visited Tokyo Disneyland for the first time … Read moreMake It a Small World