Podcast #14: Disney Around the World

Our latest episode chronicles some of the terrific experiences I have had visiting Shanghai Disneyland, Tokyo Disneyland, Disneyland Resort, Disney Cruise Line, and Walt Disney World. David also spoke of visiting Aulani, A Disney Resort & Spa. Let’s visit Disney around the world and see some photos and links we spoke of in our podcast, … Read more

Sue: The Best Magic Kingdom Magic

I’ve spent many an article here chronicling examples of great customer service at Disney. I’ve discussed transactions versus interactions, and how the latter is what creates the magic. Included has been the idea of creating Magical Moments and Take 5’s. These are planned and improvisational activities for making the guest experience memorable. I’ve shared some … Read more

Introducing DestinationMagic.com

I’m very pleased to personally introduce to you Destination Magic, your go to place for Disney insights, vacation advice, and magic. For over 20 years I have presented ideas on life and work from the Happiest Place on Earth. In the early years, that role was as a Cast Member and Leader at The Disney … Read more

Podcast #13: The Culture of Walt Disney World Part 2

Thanks for joining us for the thirteenth episode of the Disney at Work Podcast! Today, we have part 2 of our chat with Mark David Jones, Jeff’s former colleague at The Disney Institute and current business partner. In this episode, you’ll hear stories about the culture of Walt Disney World, how it’s changed over the years, and how … Read more

culture at disney

Podcast #11: The Culture of Walt Disney World

Thanks for joining us for the eleventh episode of the Disney at Work Podcast! Today, we chat with Mark David Jones, Jeff’s former colleague at The Disney Institute and current business partner. In this episode, you’ll hear stories about the culture of Walt Disney World and how it’s changed over the years. We even reference the Disney Handwich … Read more

Anticipating Pandora the World of Avatar

Disney at Work Podcast #8: Anticipating Pandora – The World of Avatar

There are a lot of people anticipating Pandora – The World of Avatar, opening this week at Disney’s Animal Kingdom. Disney is king at creating anticipation. And that excitement is very real as this new land gets ready to premiere to the public. Our latest podcast talks about how Disney gets people anticipating Pandora – The … Read more

Lessons From Disney

Disney at Work Podcast #7: Part II of Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast Welcome to the second part of our latest Disney at Work Podcast episode, where we had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want to … Read more

Disney at Work Podcast #6: Lessons From Disney–And Vice Versa!

With Special Guest Doug Barnes of The Season Pass Podcast We have a new episode of the Disney at Work Podcast we think you’ll enjoy! We had a great time chatting with Doug Barnes of The Season Pass Podcast about Lessons From Disney – And Vice Versa. If you love all things regarding theme parks, you don’t want … Read more

Celebrating 10 Years of Kober Blogging

Celebrating 10 Years of Kober Blogging

This year I celebrate my tenth anniversary of sharing my ideas, my insights, and a little hope and inspiration with my readers. I want to share not only the highlights of the last 10 years, but give you an idea of how we look forward to celebrating in the months to come! First of all, I want to … Read more

Pirates of the Caribbean

Disney at Work Podcast #5: Celebrating Pirates of the Caribbean Around the World

Pirates of the Caribbean opened this week fifty years ago.  We are celebrating this amazing attraction by visiting its counterparts around the world, and looking at the lessons learned from each. Join us on this podcast as we celebrate Pirates of the Caribbean around the world.  You can find the link on iTunes, SoundCloud, or TuneIn. Disneyland … Read more